Employment 911 Review

In-Depth Review | Employment911.com Resume Writing Services

Views and Opinions
by David Alan Carter

Our Overall Rating
for the
Resume Writing Service

www.Employment911.com

Reasonable price points accounts for much of the popularity of Employment911.com. That, and a rare money-back guarantee. Like a number of other services, interviews are guaranteed - in this case, within 60 days of receiving your resume. But then they go a step further: if after 120 days of using your new resume package you aren't satisfied that it's helping you in your job search, they will refund 100% of your money.

So why no more than three stars? Two reasons in particular. 1) No indication that the writers are certified. Now, while certification is not the be all and end all, it does provide a bit of assurance in a world of uncertainty. Especially in the uncertain world of the Web. 2) No sample resumes are provided by the company. That leaves prospective clients -- and reviewers like us -- in the dark when it comes to judging writing quality. We have other concerns, too (read those concerns, now).

Here's How It Works
1.	Choose the category that best fits your work history: Entry Level, Mid Level Career, Executive, Federal or Government, Military-To-Civilian Conversion. You'll then be given the option of buying the resume alone, or as a package with a number of add-ons (i.e. cover letter, posting services, etc.)
2.	Order the service you want and pay. Use an online wizard to send the relevant info. You'll be assigned a pro writer. You can communicate with your writer via a special "resume desktop." Customer service is also available via the desktop (or over the phone).
3.	Turn-around time is usually 2-3 days, but a rush service is available. You'll receive your finished resume via email; review and approve it. Contact your writer is you need to make any changes or corrections. At the end of 60 days if you haven't received an interview invitation, you can request a re-write of the resume.
Here's What We Like
	4-6 hour rush service is available (at an extra charge).
	Job interviews are guaranteed within 6 weeks of using your new resume. If not, they'll rewrite the resume at no additional charge.
	Your money back if, after 120 days you're not satisfied that your resume package is helping with your job search.
Here's What We Don't Like
	The money-back guarantee is only good if you purchase a complete resume writing and distribution package (resume, cover letter, post-interview follow-up letters, web and text formatting, resume posting service, resume distribution service). It's a decent value, but we initially thought the money-back guarantee was good with just a resume purchase alone. Evidently not.
	A detailed, one-on-one telephone interview is not in the cards. Instead, the writer gathers the necessary information via the online form you fill out, and your uploaded resume. (Note: we have a bias toward telephone interviews).
	No indication that the writers are certified. Assume they are not.
	There are zero resume samples posted on the company website. Without such information, we can't make a judgement as to the quality of writing. That's a big unknown.
	The Better Business Bureau, while giving the company a "B+" rating, also lists 21 complaints filed within the past three years. That's quite a few, and gives us serious pause.
Employment 911 Review - The Wrap Up
Reasonable pricing and an interesting [qualified] guarantee prop this company up. The big unknown: writing quality, since no sample resumes are posted. And finally, a seemingly large number of complaints on the trusted BBB site have us concerned. We come down neutral to slightly negative on this company. As with all of our reviews, this is our opinion--we always advise readers to do their own due diligence. Go to Employment911.com Best, David Alan Carter

Pricing

Entry Level	Mid Level	Executive
$114.95	$149.95	$189.95

Free with any resume purchase:

Cover Letter
Thank You Letter
Job Search Success Guide

Additional Add-On Services Available:

Resume Posting Service... $59.95
Resume Distribution... $49.95

BBB

Better Business Bureau file opened 11/18/1998. The company has been a BBB Accredited Business since 03/29/2002. Accreditation includes a commitment to make a good faith effort to resolve any consumer complaints.

Parent company Employment Publishing Inc. currently holds a BBB rating of B+ (on a scale of A+ to F).

See BBB report for Employment911.com.

Samples

No resume samples have been made available by the company.

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In-Depth Review | Employment911.com Resume Writing Services

Here's How It Works

Here's What We Like

Here's What We Don't Like

Employment 911 Review - The Wrap Up